9/27/2023 0 Comments Abacus next portal![]() Support hours: Monday – Friday, 9:00 am – 8:00 pm ET. If you have “how to” questions, check out the Training section of this website – there are many more resources there that can help. The Cloud allows us to support our clients by being able to login from different locations and help them with. An account portal where you can monitor the status of your support. Natalie Lara The AbacusNext Marketing Team. Live chat support with real agents (no robots) Email support. All of our customers receive unlimited access to: Phone support where you can connect with product experts. Yes, we know, no one likes manuals – but it is really good and has a lot of helpful information.ĥ. We make it quick and easy to get the help you need in the way that is most convenient for you. Consult the online help for your Amicus product.Ĥ. Watch one of the many short videos available on subjects that people frequently ask about.ģ. Consult the Amicus Attorney Knowledge BaseĢ. There are some great resources available for you to consult:ġ. Email Us!Įmail provide us with as much information as you can, including the items set out above – that way we can get to a solution for you much faster. When you email or submit a ticket, please be sure to be sitting in front of your computer with Amicus running, so we can assist you interactively. Steps you have taken to solve the problem ![]() Exact error message, if any (Tip: Take a screenshot of the message)ĥ. Your Amicus Server details (e.g., multicore processor and 8 GB RAM running Windows Server 2012)Ĥ. Product version of Amicus you are using, plus the version of any linked 3rd party products (if applicable)ģ. Your firm’s main ten digit phone numberĢ. We’ll be able to help you faster if, before you submit a ticket, you are ready to provide us with the following:ġ. Submit a Ticket through the Abacus Portal Our knowledgeable support staff are here to help find solutions to technical problems you may have. Client portal integration enabling firms to post invoices in a secure location, allowing their clients to view, download and pay invoices online.Amicus Attorney Premium - Support Options.A secure merchant payment portal that allows clients to view information on transactions, account information and additional reporting.Integration with time and billing functions to simplify reconciliation and reporting.Cash flow that is expedited with payments deposited into firm bank accounts within two business days. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |